A clear place to start when something is not right with your coffee corner order. Read the return process, guidance for order issues and information about approved refunds below.
Updated October 20, 2026A clear description and the relevant order information help our team understand your request. Please retain the item and its included components while the matter is reviewed.
Contact support, review eligibility and confirm shipping instructions.
Contact brewcornerhome™ customer support before sending a product back.
When contacting support, provide enough information to understand the request, such as:
Return eligibility may depend on the product, product condition, order circumstances and reason for the request.
Product-specific information or other relevant circumstances may also affect the available return process.
A request should be reviewed before a product is sent to any location.
Product condition may be relevant when evaluating a return request.
Keep the coffee accessory and any relevant components, included parts, packaging and order materials available while the request is reviewed.
Avoid unnecessary additional use or alteration once you determine that a return-related request may be necessary.
Where a return is applicable, customer support may provide instructions relevant to the specific request.
Follow the supplied instructions before arranging or sending a return.
Sending an item without first confirming the relevant return destination may interfere with return processing.
Return-shipping arrangements may depend on the reason for the request, product, destination and other relevant circumstances.
Any applicable instructions relating to return shipping should be confirmed through customer support before the product is sent back.
Guidance for damaged, incorrect or incomplete items and exchange requests.
If a coffee accessory or another product arrives with visible damage, contact customer support and provide the relevant order information.
Keep the item, packaging and shipment materials available while the issue is being reviewed.
Photographs may be useful to document the condition of the product and packaging.
If the product received does not match the item associated with your order, contact customer support.
Include the order number, product information and photographs where they help explain what was received.
Keep the product and packaging available until instructions are provided.
If a coffee accessory product appears to be missing a component or included part, review the product, packaging and available order information first.
If something still appears missing, contact customer support with the product name, order number and a description of the missing component.
Exchange availability may depend on the specific product, inventory and circumstances of the request.
Contact customer support to determine what options may be available before sending a product back.
Approved refunds, payment processing, cancellations and the return destination.
Where a refund is approved, the refund process may depend on the relevant order and payment method.
A refund should not be considered approved solely because a return request has been submitted.
Any applicable refund is subject to the review and resolution of the relevant request.
When a refund is approved, it is generally directed through the applicable original payment method where possible.
The time required for an approved refund to appear may depend on the payment service or financial institution involved.
If you need to request an order change or cancellation, contact customer support as soon as possible.
Whether the request can be completed may depend on the order's current processing, fulfillment or shipping status.
Once an order has progressed through certain fulfillment or shipping steps, a requested change may no longer be possible.
The business address listed on brewcornerhome.com should not automatically be treated as a return warehouse or return destination.
Contact customer support before sending a return.
Where a return is applicable, use only the destination and instructions provided for the specific request.
This Return & Refund Policy may be updated from time to time to reflect changes in store operations, return processes or applicable requirements.
An updated version may be posted on this page with a revised update date.
The business address below identifies our company and is not automatically a return warehouse. Contact support before arranging a return and use the instructions and destination provided for your request. Nothing in this policy limits mandatory consumer rights that apply to your purchase.
Send your order number, product name and the reason for your request.
Keep the item, relevant packaging, included components and shipment materials available. Avoid unnecessary additional use or alteration when a return-related request may be needed.
No. Eligibility and the available resolution depend on the reviewed request. If a refund is approved, the timing for it to appear also depends on the payment service or financial institution involved.
Customer support: +86 131-4367-3968 · 8:00 AM – 10:00 PM
The business behind brewcornerhome™.